Museum Hack is offering non-traditional tours of the Metropolitan Museum of Art in NYC.
Join this “Museum Hack” tour to turn one of New York’s most spectacular cultural institutions into a totally unique experience. We will show you the very best and most intriguing that the Metropolitan Museum of Art has on display.
This is not a boring art history lecture. What we offer is a fun, group-oriented VIP tour experience. You will be entertained… and learn a bit along the way. We strive to offer a brand new view of the Met, one that you wouldn’t get by simply visiting the museum on your own.
Great idea. Museum Hack grew out of a smaller effort to Hack the Met.
My second CitiBike experience and first commute was perfect.
My first CitiBike experience
Last Monday, nine days ago, I bought the annual CitiBike membership. I checked their website today and saw that the average delivery time for the key is “~10 days” so on my way to meet some friends after work, I swung by my mailbox and found that the key was delivered today.
I went to their website from my phone to activate the key and got an error. I tried again and got the same error and a second error (I wish I had taken screenshots) that there was already a key associated with my account. I hoped that was a good sign but thought I’d probably have to call to activate. I went to the next docking station I found to get a bike for the rest of the trip. This failed either because I didn’t hold the key in the lock long enough or because that docking station wasn’t working. I walked the rest of the way, still unsure if my key was activated or if I’d have to call.
After leaving Marshall Stack, I started walking towards the docking station half a block north when a friend pointed across the street the other way to a docking station directly across the street. They’re everywhere. I got a bike out without trouble. The activation was a success.
The bike is solid. It’s heavy so it doesn’t damage easily and but not annoyingly so. It’s a good ride. I was feeling great and excited about the program and headed towards the docking station half a block from my apartment (St Marks and 2nd).
That station was full. On to the next one. I pulled up the CitiBike app to find the next closest station, which happened to be on the same block (St Marks and 1st). I got there and tried for a few minutes to return the bike until someone told me that the whole station wasn’t working.
I opened the app again to find the next one, which was a few blocks away (7th and A) and the app said it was two thirds full. It wasn’t, it was completely full. On to the next one.
The fourth station (behind/south of the main Cooper Union building) I tried was also broken.
Finally, at the fifth station (9th and 4th) I tried, I successfully returned the bike.
How many times will people put up with an experience like this before giving up for good? I know I’m not alone with this experience, and knew that it was a possibility since I had read Felix Salmon’s post earlier today. I hope the system gets better quickly before turning too many people off.