Museum Hack

jkottke:

Museum Hack is offering non-traditional tours of the Metropolitan Museum of Art in NYC.

Join this “Museum Hack” tour to turn one of New York’s most spectacular cultural institutions into a totally unique experience. We will show you the very best and most intriguing that the Metropolitan Museum of Art has on display.

This is not a boring art history lecture. What we offer is a fun, group-oriented VIP tour experience. You will be entertained… and learn a bit along the way. We strive to offer a brand new view of the Met, one that you wouldn’t get by simply visiting the museum on your own.

Great idea. Museum Hack grew out of a smaller effort to Hack the Met.

Nice

News crews waiting for Weiner.

News crews waiting for Weiner.

6 Hurt When Car Jumps Curb, Plows into East Village Bodega
Police say the 32-year-old driver lost control of the car near Second Avenue and East Fifth Street, hopped the curb and plowed through a block and a half of street signs, fire hydrants and bike racks before toppling outdoor displays at a bodega and coming to rest after hitting a cyclist on a CitiBike near East Fourth Street. 
This is two blocks from my apartment. Scary!

6 Hurt When Car Jumps Curb, Plows into East Village Bodega

Police say the 32-year-old driver lost control of the car near Second Avenue and East Fifth Street, hopped the curb and plowed through a block and a half of street signs, fire hydrants and bike racks before toppling outdoor displays at a bodega and coming to rest after hitting a cyclist on a CitiBike near East Fourth Street. 

This is two blocks from my apartment. Scary!

My second CitiBike experience and first commute was perfect.

My first CitiBike experience

Last Monday, nine days ago, I bought the annual CitiBike membership. I checked their website today and saw that the average delivery time for the key is “~10 days” so on my way to meet some friends after work, I swung by my mailbox and found that the key was delivered today. 

I went to their website from my phone to activate the key and got an error. I tried again and got the same error and a second error (I wish I had taken screenshots) that there was already a key associated with my account. I hoped that was a good sign but thought I’d probably have to call to activate. I went to the next docking station I found to get a bike for the rest of the trip. This failed either because I didn’t hold the key in the lock long enough or because that docking station wasn’t working. I walked the rest of the way, still unsure if my key was activated or if I’d have to call.

After leaving Marshall Stack, I started walking towards the docking station half a block north when a friend pointed across the street the other way to a docking station directly across the street. They’re everywhere. I got a bike out without trouble. The activation was a success.

The bike is solid. It’s heavy so it doesn’t damage easily and but not annoyingly so. It’s a good ride. I was feeling great and excited about the program and headed towards the docking station half a block from my apartment (St Marks and 2nd). 

That station was full. On to the next one. I pulled up the CitiBike app to find the next closest station, which happened to be on the same block (St Marks and 1st). I got there and tried for a few minutes to return the bike until someone told me that the whole station wasn’t working. 

I opened the app again to find the next one, which was a few blocks away (7th and A) and the app said it was two thirds full. It wasn’t, it was completely full. On to the next one.

The fourth station (behind/south of the main Cooper Union building) I tried was also broken. 

Finally, at the fifth station (9th and 4th) I tried, I successfully returned the bike. 

How many times will people put up with an experience like this before giving up for good? I know I’m not alone with this experience, and knew that it was a possibility since I had read Felix Salmon’s post earlier today. I hope the system gets better quickly before turning too many people off.